In 1973, 49-year-old Evie Robinson of McComb, Mississippi, bought a prepaid full-burial policy from the local Hartman Funeral Home. But by the time she passed away in 2008, at age 84, the policy had gone missing; unaware it existed, Robinson’s family paid Hartman $8,128 to lay their mother to rest. They later found the policy among her possessions. Evie’s daughter, Johnnye Denman, presented the document to the funeral home and asked for a refund. Too late, they said. So Denman contacted On Your Side.
See also: When online checks disappear.